Senior Community Specialist - EU Region
Bybit
About Us
Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
Location: Remote
What You'll Do:
- Lead community engagement and moderation across Bybit's European community channels including
- Telegram, Discord, Twitter/X, and Reddit
- Build and execute strategies to drive community growth and engagement across key European markets
- Plan and execute localized online campaigns, community events, and educational initiatives tailored to European crypto users
- Manage and coordinate Bybit's European ambassador program, identifying and supporting community leaders across different countries
- Record and address member complaints, concerns, and technical issues promptly with empathy and professionalism
- Support and nurture local Bybit communities across different European countries and regions
- Collaborate with local influencers, crypto communities, and strategic partners to expand Bybit's presence in European markets
- Organize virtual and in-person meetups, trading competitions, and educational webinars for European communities
- Collect user feedback, improvement proposals, and regional insights to inform product and marketing strategies
- Monitor European crypto trends, regulatory developments (including MiCA compliance), and competitive landscape
- Serve as the voice of European users to internal teams, ensuring regional needs and regulatory requirements are represented
- Stay informed about evolving EU cryptocurrency regulations and ensure community communications align with compliance standards
What You'll Need:
- Minimum 2-3 years of experience in community management, preferably in fintech, crypto, or tech sectors
- Strong cryptocurrency and crypto trading knowledge with genuine passion for blockchain technology
- Deep understanding of European crypto markets, regulatory landscape (MiCA, national frameworks), and digital finance ecosystem
- Proficiency with Telegram, Discord, Reddit, and other social media platforms popular in Europe
- Excellent English communication skills; proficiency in German, French, Spanish, Italian, Polish, Dutch, or other
- European languages is highly advantageous |
- Willingness to work flexible hours to cover different European time zones.
- Strong organizational skills and ability to manage multiple priorities simultaneously
- Proven problem-solving abilities and conflict management experience in diverse, multicultural European environments
- Experience with social media analytics and community growth metrics
- Understanding of European cultural nuances and regional market differences
- Self-motivated with entrepreneurial mindset and strong cross-cultural communication skills
- Awareness of European data protection regulations (GDPR) and compliance requirements
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
About Us
Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
Location: Remote
What You'll Do:
- Lead community engagement and moderation across Bybit's European community channels including
- Telegram, Discord, Twitter/X, and Reddit
- Build and execute strategies to drive community growth and engagement across key European markets
- Plan and execute localized online campaigns, community events, and educational initiatives tailored to European crypto users
- Manage and coordinate Bybit's European ambassador program, identifying and supporting community leaders across different countries
- Record and address member complaints, concerns, and technical issues promptly with empathy and professionalism
- Support and nurture local Bybit communities across different European countries and regions
- Collaborate with local influencers, crypto communities, and strategic partners to expand Bybit's presence in European markets
- Organize virtual and in-person meetups, trading competitions, and educational webinars for European communities
- Collect user feedback, improvement proposals, and regional insights to inform product and marketing strategies
- Monitor European crypto trends, regulatory developments (including MiCA compliance), and competitive landscape
- Serve as the voice of European users to internal teams, ensuring regional needs and regulatory requirements are represented
- Stay informed about evolving EU cryptocurrency regulations and ensure community communications align with compliance standards
What You'll Need:
- Minimum 2-3 years of experience in community management, preferably in fintech, crypto, or tech sectors
- Strong cryptocurrency and crypto trading knowledge with genuine passion for blockchain technology
- Deep understanding of European crypto markets, regulatory landscape (MiCA, national frameworks), and digital finance ecosystem
- Proficiency with Telegram, Discord, Reddit, and other social media platforms popular in Europe
- Excellent English communication skills; proficiency in German, French, Spanish, Italian, Polish, Dutch, or other
- European languages is highly advantageous |
- Willingness to work flexible hours to cover different European time zones.
- Strong organizational skills and ability to manage multiple priorities simultaneously
- Proven problem-solving abilities and conflict management experience in diverse, multicultural European environments
- Experience with social media analytics and community growth metrics
- Understanding of European cultural nuances and regional market differences
- Self-motivated with entrepreneurial mindset and strong cross-cultural communication skills
- Awareness of European data protection regulations (GDPR) and compliance requirements
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.