(Senior) IT Support Engineer
OKX
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
As an IT Support Officer for one of the largest crypto exchanges, you will be working on a wide-spectrum of projects, hardware/networks for the recently-renovated HK office with 500+ staff. You will work with a team of 5 in HK office, with potential to move up as IT manager.
What You’ll Be Doing
- Coordinate with vendors to manage hardware like laptops, printers, video conference equipment
- Support software applications and ensure availability
- Respond promptly to resolve any tech issues experienced by employees
- Keep detailed records of inventory
What We Look For In You
- Communicates effectively and enjoys helping others
- Is eager to continuously learn new skills
- Can work independently and collaborate as part of a team
- Has flexibility to work occasional extra hours when needed
- Has successfully managed small projects from start to finish
- Kept close tabs on progress and deadlines.
- Cantonese and Mandarin speaking as well as Chinese writing
Nice to Haves
- Knowledge of Mac OS, Windows, Office programs
- Interest in latest technology and gadgets
- Good English speaking
- TCP/IP Network knowledge
- MNC infrastructure knowledge
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!