Senior Manager/ Director, HRIS
OKX
Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom.
OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps).
OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive - we want to bring out the best in you!
About the Opportunity
Reporting to the Head of HR, the HRIS Manager will play a key leadership role in defining how HRIS can be optimized to provide best-in-class employee experience that supports the company to become a high impact HR organization.
The HRIS Manager will be responsible for managing and maintaining the HRIS system and tools and provide operational and technical support to end-users. He/she will partner closely with various stakeholders such as the Product & Engineering team, HR COEs, HRBPs and HR Operations teams globally to build and enhance system solutions in OK Group's in-house built HRIS "OKEngine". The HRIS team strives to build OKEngine into a system that enables users to perform HR tasks in a seamless manner, delivering an optimised user experience.
What You’ll Be Doing
- Act as a Project Manager and collaborate with assigned HR COEs to identify requirements for HRIS solutions
- Maintain and administer the HRIS system, ensuring data accuracy and system functionality
- Responsible for system testing, upgrades, and implementation of new modules or features
- Provide end-user training on HRIS functionalities
- Troubleshoot and resolve user issues related to the HRIS system and tools
- Generate monthly performance reports and insights by conducting analysis of data collected from our HR chatbot and HR ticketing system
- Lead and manage a team of HRIS members to help define and drive the overall HRIS roadmap
- Mentor and coach the team to develop expertise and drive process and configuration excellence
- Ensure that applications integrate into existing and planned infrastructure
- Work with senior management to translate business needs into projects, including prioritization, scheduling, and resource planning
- Ensure quality of business processes as well as data quality and integrity
- Actively identify and resolve issues or opportunities for enhanced user experience and other HRIS integrations
What We Look For In You
- A Bachelor's degree in a related field with relevant working experience in a fast-paced environment
- Knowledge and/or experience in key HRIS modules is needed to be successful in this role. Candidates with previous experience building internal HRIS from scratch will be prioritized
- Expert in HR processes with a thorough understanding of core HR systems, who can drive efficiency improvement for the department and optimize the use of HRIS platforms
- Proven success in leading complex projects and experience managing HRIS changes/implementations to support the business
- Able to work in a dynamic organization by balancing multiple priorities
- Strong problem-solving skills with a customer service mindset
- Demonstrated ability to influence and collaborate well with cross-functional teams to deliver stretched goals under tight timelines and resource constraints
- Excellent communication skills in both written and verbal form are needed as there will be regular presentations, briefing/training for different teams and levels of the organisation
- Fluency in both English and Chinese is required
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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