CRM Specialist



Porto, Portugal
Posted on Saturday, November 18, 2023
At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 90+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.
Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.
Join the team to help revolutionise the world together!

What you might be doing:

  • Working closely with our marketing automation system, Iterable.
  • Building and executing marketing campaigns via our email and app channels.
  • Maintaining and optimising user retention flows via email and app channels.
  • Reviewing, analysing and optimising our efforts.
  • Proposing new ideas to improve our target retention KPIs with our database of over 1 million users.
  • Quality checking campaign assets and some copywriting in English.

What you might bring:

  • At least 1 year of experience working with CRM and marketing automation platforms.
  • Experience in building and executing email marketing campaigns.
  • A native or highly proficient in English writing, in order to quality-check various marketing assets written in English.
  • A data-driven mindset
  • An interest in the crypto market is helpful
  • Previous experience in working for a b2c company, particularly app-based, is a bonus.
  • A willingness to get involved, ask questions, challenge ideas and support the wider marketing team.
  • Team worker - please leave any ego at the door.
Why you should apply:
- Freedom to build the company of your dreams
- Learn with (super cool) experts in finance, engineering, AI, psychology and business
- BORG bonus based on our meritocratic system
- Flexible working hours
- 25 working days of vacation + local holidays
- We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work
- Annual company and team retreats - We'd love to see you at the next one!
- Continuous learning and development opportunities
If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed.
At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!
Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates!