Relationship Manager
SwissBorg
Customer Service, Sales & Business Development
Berlin, Germany
Posted 6+ months ago
At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 90+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.
Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.
Join the team to help revolutionise the world together!
We are seeking a proactive Relationship Manager Specialist with a strong background in web3/crypto and finance. This transversal role will involve working across multiple areas, reporting directly to the CCO. The ideal candidate will have a proven track record in business development or sales roles within the crypto industry.
It is required for the candidate to be fluent in German.
What you might be doing:
- Relationship Management: Develop and maintain strong relationships with the community.
- SwissBorg Ambassador: Be an ambassador for SwissBorg and our products.
- Events Production and Attendance: Take the lead in producing local community events in partnership with key stakeholders in the local web3 ecosystem. Ensure good coordination from venue and catering providers, content co-creation with key speakers, to online promotion campaigns. Participate in local events, and major web3/crypto/blockchain conferences globally along with the SwissBorg delegation.
- Strategic Growth: Contribute to the strategic growth of SwissBorg by identifying and pursuing new business opportunities within the web3 and financial sectors.
- Cross-Functional Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure alignment and drive business objectives.
- Market Analysis: proactively identify and share trends, emerging opportunities, and competitive landscape within the web3 and finance industries.
- Reporting: Provide regular reports and updates to management on business development activities, progress, and results.
What you might bring:
- Experience: Minimum of 3-5 years in a business development or sales role. Previous experience in web3/blockchain is a must.
- Industry Knowledge: Deep understanding of blockchain technology, decentralised finance (DeFi), and the broader cryptocurrency ecosystem.
- Sales Acumen: Proven track record of meeting or exceeding sales targets and driving business growth.
- Networking Skills: Strong ability to build and maintain relationships with a diverse range of stakeholders, including an existing network of industry contacts.
- Analytical Mindset: Excellent analytical skills with the ability to interpret complex data and make informed business decisions.
- Emotional Intelligence: High emotional intelligence with strong relationship management skills.
- Communication: Exceptional verbal and written communication skills in English, with the ability to present ideas clearly and persuasively.
- Education: Bachelor’s degree in Business, Finance, Economics, or a related field. Advanced degree (MBA) is a plus.
- Passion: Genuine interest in the future of finance and the role of web3 in transforming traditional financial systems.
Why you should apply:
- Freedom to build the company of your dreams
- Learn with (super cool) experts in finance, engineering, AI, psychology and business
- BORG bonus based on our meritocratic system
- Flexible working hours
- 25 working days of vacation + local holidays
- We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work
- Annual company and team retreats - We'd love to see you at the next one!
- Continuous learning and development opportunities
If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed.
At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!
Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates!